kxv8 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the kxv8 platform and its users ("Members"). By using the kxv8 website, application or any of its services, you are considered to have agreed to these Terms.

kxv8 is an online entertainment platform offering casino games, sports betting and other entertainment services to users in Bangladesh. All platform activities are conducted through secure SSL encryption.

The Bengali version of these Terms is the authoritative version and will apply in the event of any dispute. kxv8 reserves the right to amend these Terms at any time, and changes take effect as soon as they are published.

The following eligibility requirements must be met to participate on the kxv8 platform:

• You must be at least 21 years old.
• You must be a legal resident of Bangladesh.
• You must be of sound mind and have full capacity to make decisions.
• Your account must not have been previously terminated by kxv8.
• You must participate under your own identity and with your own funds.

In cases of suspicion, kxv8 may request official identification documents (National ID, passport or birth certificate) from a member to verify their age at any time. The account may be temporarily suspended until verification is complete.

3.1 Registration Process

Each person may create only one account. Creating multiple accounts for the same person is strictly prohibited, and if detected, all accounts and balances will be forfeited. All information provided during registration must be accurate and complete.

3.2 Login Credential Security

It is your responsibility to keep your account username and password completely confidential. You are responsible for all activities carried out using your login credentials. Allowing anyone else to use your account is prohibited.

If you suspect unauthorized access to your account, contact [email protected] immediately or notify us via live chat.

3.3 Updating Your Information

If your registered details change (name, address, mobile number), update your account profile right away or contact the support team. Providing false or incomplete information may result in account termination.

4.1 Deposit Rules

kxv8 currently accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳200. Using the correct reference number at the time of deposit is mandatory.

• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits made through a third party are prohibited.
• Deposits made using credit card or loan funds are prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made to the same payment method used for the deposit.

• Applicable wagering requirements must be met before making a withdrawal.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Large withdrawals may be delayed if the verification process has not been completed.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 20 times (20x) — meaning you must wager 20 times the bonus amount before you can make a withdrawal.

5.2 General Bonus Terms and Conditions

• Each bonus offer has a specific validity period; the bonus will be cancelled once the period expires.
• Multiple bonuses may not apply at the same time — see the promotions page for details.
• Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
• kxv8 reserves the right to cancel a bonus if bonus abuse is suspected.
• A separate rewards program applies for VIP members (see details below).

5.3 VIP Cashback Program

kxv8 has four VIP tiers, each offering weekly cashback:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Members can be promoted to higher tiers based on regular participation and activity. Full details of the benefits at each tier are available in the promotions section.

6.1 Fair Play Policy

kxv8 is committed to ensuring fair play across all games. Our games are developed by world-class game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and Ezugi, and they use certified random number generators (RNG).

6.2 Betting Conditions

• Each game has its own minimum and maximum bet limits.
• A bet that has been confirmed cannot be changed or cancelled.
• If a technical error results in an undetermined outcome, the relevant round is voided and the bet amount is refunded.
• If a game is interrupted due to an internet disconnection, the result stored on the server will be considered final.

6.3 Sports Betting

Betting is available on a range of sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA) and kabaddi. Odds or settlement rules may change if a match result is affected or a game is abandoned — refer to the applicable sports betting rules.

The activities listed below are strictly prohibited. If detected, the account will be permanently closed and the balance will be forfeited:

• Creating or operating more than one account for the same person.
• Playing games using bots, automated software or artificial intelligence tools.
• Abusing bonuses or exploiting system loopholes to gain an unfair advantage.
• Using or attempting to hack another member's account credentials.
• Providing false information on the platform or engaging in fraudulent activities.
• Using the platform for money laundering or illegal purposes.
• Assisting minors in creating accounts.
• Attempting to introduce harmful software or malware into the platform's systems.

kxv8 bears no liability in the following cases:

• Losses caused by internet disconnection or technical errors.
• Transaction delays caused by errors from third parties (mobile banking operators).
• Losses resulting from sharing account credentials with others.
• Unforeseen circumstances (force majeure) such as natural disasters, government directives or cyber attacks.
• The outcome of bets or games placed at the member's own discretion.

In any circumstance, kxv8's maximum liability is limited to the current balance held in the member's account.

kxv8 is firmly committed to protecting the personal information of its members. We keep all data secure using modern SSL encryption technology. Full details of how we collect, store and use your information are available on our Privacy Policy page.

• Members' personal information is not sold to third parties.
• Information is not provided to any government body except where legally required.
• Members' prior consent is obtained before their information is used for marketing purposes.

10.1 Closure Initiated by the Member

Any member may request to close their account at any time. Available balances must be withdrawn before the account is closed. Closure requests must be submitted by emailing [email protected] or through live chat.

10.2 Closure Initiated by kxv8

kxv8 may close or suspend an account without prior notice for the following reasons:

• Breach of the Terms and Conditions.
• Fraudulent or suspicious activity.
• Providing false identity or age-related information.
• A self-exclusion request under the responsible gaming program.

10.3 Permanent Self-Exclusion

To protect themselves from gaming addiction, members may self-exclude from the platform for a specific period or permanently. Visit our Responsible Gaming page for more details.

If you have any dispute or complaint, please contact our customer support team first. We take all complaints seriously and aim to resolve them as quickly as possible.

11.1 Complaint Submission Process

• Submit your complaint directly via live chat (24/7 support available).
• Send a detailed complaint by email to [email protected].
• Attach relevant screenshots or evidence along with your complaint.

11.2 Resolution Timeframe

General complaints are resolved as quickly as possible. Complex matters may take longer to review, but members will be kept updated at every stage.

kxv8 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, kxv8 will endeavour to notify members in advance via a notification in their account or by email. However, continued use of the platform after any change will be considered acceptance of the new terms and conditions.